Clinic Provides Accessible Health Solutions for Groups during Large Conventions

Orlando, FL (May 9, 2023) – Orlando Health, a not-for-profit healthcare organization that serves the southeastern United States, and Visit Orlando, the Official Tourism Association® for Orlando, have partnered to launch the Orlando Health Virtual Care Center inside the Orange County Convention Center.

At the Virtual Care Center, located in the West Building, near the Visit Orlando Welcome Center in the central lobby, medical providers will be able to evaluate medical conditions for attendees during large conventions.

“High-quality healthcare is conveniently accessible for conference attendees through the Orlando Health Virtual Care Center,” said Thibaut van Marcke, senior vice president of Orlando Health’s southeast region and president of Orlando Health Dr. P. Phillips Hospital. “A board-certified physician will assess patients with minor conditions so they can resume their activities at the convention center and enjoy the rest of their visit in Orlando.”

“As a top meetings destination in the country, it’s important that Orlando continues to lead the way in healthy meetings,” said Casandra Matej, president & chief executive officer, Visit Orlando. “The new Orlando Health Virtual Care Center elevates the services and resources we provide to groups and gives planners the confidence to choose Orlando knowing we value the health and wellness of their attendees.”

The Virtual Care Center will also be staffed by an Orlando Health team member who can help triage the needs of those visiting the center. If minor care is needed, the Orlando Health team member can help connect visitors to a medical provider via a virtual visit in the center’s private room.

Virtual visit physicians can evaluate medical conditions including allergies, cold and flu symptoms, diarrhea, insect bites, pink eye, respiratory infections, skin rashes, sore throat and sprains. They are also able to write prescriptions, which can be sent to a local pharmacy.

A visit summary will be provided to the patient so they may share it with their primary care provider.

During large conventions, the Virtual Care Center will be open from 8:00 a.m. – 4:00 p.m. A visit will take approximately 30 minutes and cost $55, payable through a credit or debit card only. Health insurance is not accepted.

Anyone in need of medical attention when the Virtual Care Center is not open can access on-demand virtual visits with an Orlando Health doctor 24/7 from any location through

The Virtual Care Center is part of the new alliance that designates Orlando Health as the Official Health and Wellness Partner of Visit Orlando and offers health-related benefits for the millions of visitors who help make Orlando the most visited destination in the United States and Theme Park Capital of the World.

Through the partnership, tourists, business travelers and Visit Orlando member organizations have access to visitor-specific wellness tips and individualized health resources, including a concierge telephone number established to help connect visitors who may need access to local medical resources such as emergency care, urgent care or even access to a virtual visit while visiting Orlando. For additional information, visit

The partnership provides event planners with customizable health solutions for their conference and attendees including the Orlando Health Virtual Care Center. For more information on healthy business travel, planners and attendees can visit

Visit Orlando member organizations and the tourism community further benefit from the alliance through a website located at Health and wellness information is available on a variety of topics relevant to visitors and local residents including tips on hydration, how to stay sun-safe and instructions on what to do in an emergency.


About Orlando Health

Orlando Health, headquartered in Orlando, Florida, is a not-for-profit healthcare organization with $8.1 billion of assets under management that serves the southeastern United States and Puerto Rico.

Founded more than 100 years ago, the healthcare system is recognized around the world for Central Florida’s only pediatric and adult Level One Trauma program as well as the only state-accredited Level Two Adult Trauma Center in the St. Petersburg region. It is the home of the nation’s largest neonatal intensive care unit under one roof, the only system in the southeast to offer open fetal surgery to repair the most severe forms of spina bifida, the site of an Olympic athlete training facility and operator of one of the largest and highest performing clinically integrated networks in the region. Orlando Health has pioneered life-changing medical research and its Graduate Medical Education program hosts more than 350 residents and fellows. The 3,200-bed system includes 10 award-winning hospitals, 9 hospital based ERs, and 7 free-standing emergency rooms; rehabilitation services, cancer and heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with FastMed Urgent Care. More than 4,200 physicians, representing more than 100 medical specialties and subspecialties have privileges across the Orlando Health system, which employs more than 23,000 team members. In FY21, Orlando Health served more than 160,000 inpatients and 3.6 million outpatients. During that same time period, Orlando Health provided approximately $648 million in total value to the communities it serves in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at, or follow us on LinkedIn, Facebook, Instagram and Twitter @orlandohealth.

About Visit Orlando    

Visit Orlando is The Official Tourism Association® for Orlando, the most visited destination in the United States, Theme Park Capital of the World® and No. 1 meeting destination in the country. A not-for-profit trade association that brands, markets and sells the Orlando destination globally, we represent more than 1,500 member companies comprising every segment of Central Florida’s tourism community. 

Visit Orlando connects consumers and business groups with all facets of Orlando’s travel community, whether for a vacation or meeting. Home to seven of the world’s top theme parks — as well as refreshing water parks, nature and outdoor adventures, vibrant neighborhoods, a dynamic dining scene with Michelin-recognized restaurants, and a robust calendar of entertainment and sports events — Orlando is a diverse, welcoming and inclusive community for all travelers. Find more information at, or